SERTRACEN
AT A GLANCE
SERTRACEN AT A GLANCE
Sertracen Corporativo is a world-class corporate group with solid leadership and expertise on Integration of Solutions and Business Process Outsourcing (BPO) of Front Office and Back Office.
We have a regional presence with 500+ employees across Central America, Panama, Dominican Republic, Ecuador and recently Guyana.
Sertracen Corporativo is one of the leading BPO operators of vehicle property registry, driver’s license emission and vehicle license plates within the region.
It is important to mention that we also manage the Issuance of Secure Documents such as Identity Cards, Machine Readable Passports and Electronic Passports as well as Voter’s
Credentials, Smart Card Driver’s License and similar documents.
As a leading firm in Digital Transformation Consultancy our team offers services such as Image Management, Enterprise Content Management (ECM) and Business Process Management (BPM).
Our solutions are based on over 30 years of accumulated experience and knowledge doing business in the market, as well as ongoing research and development.
We offer innovative products and services with a high impact in our regions.
Our corporate strategy has as its main objective to satisfy the needs of our clients, for which we reiterate our commitment to support each of their challenges.
Our customers are at the center of our corporate startegy and in all our operations”.
BORJA PAPINI
Group Chairman
With our information technology services and solutions, we transform companies, which places us as leaders in banking, government, health, transportation and other sectors”
Group CEO
SERTRACEN AT A GLANCE
Issued
Professionals
Digitalized
SERTRACEN AT A GLANCE
Vehicle property card
20 MILLS.
National ID
10 MILLS.
Driver license
6 MILLS.
Passport issued
5 MILLS.
Documents digitalized
300 MILLS.
SERTRACEN AT A GLANCE
JuanBorja
Chairman
Sertracen Corporativo
JoséLisac
CEO
Sertracen Corporativo
RobertoSiegrist
Director Business
Development
Sertracen Corporativo
PaulArujo
Finance Director
Sertracen Corporativo
BernardoLopéz
Sertracen El Salvador
Director
JorgeVillamizar
Sertracen Panama
Director
SERTRACEN AT A GLANCE
CLIENTS
IN LATAM
9
Operations:
Guatemala, El Salvador, Nicaragua,
Costa Rica, Honduras, Dominican
Republic, Panama, Ecuador and
Guyana.
SERTRACEN AT A GLANCE
Vehicle
Property
Registry
- Vehicle property card
- License plates
- Driver’s license
- Driving simulator
- training and testing
Enrollment systems
for operating and
issuing secure
documents
- Machine readable and Biometric ePassport
- Voting credentials
- Border control and immigration systems Identity cards
Smart
mobility
systems
- Photo enforced ticket program
- Electronic traffic ticket systems
Smart traffic lights - Traffic monitoring
- Payment systems
- Payment for public
- transportation
SERTRACEN AT A GLANCE
Enterprise
Content
Management
(ECM)
- Document digitalization
- Data capture
- BPM
Security
Systems
- Video control and monitoring
Cibersecurity - Public key infrastructure
- Biometric solutions
- Anti Money Laundering
- Software solutions
- E-Gates
Data Center
Network
(DCN)
- Operación del centro de datos físico
- Sistemas de tarjetas BPM
Big Data
Analysis
& BI
- Massive data analysis
- Business intelligence
- Dynamic and online analysis
- SLA metrics by business counts
- Alerts and fraud protection products
SERTRACEN AT A GLANCE
- Vehicle Property Registry: El Salvador and Panama.
- Drivers’ licenses: El Salvador and Panama.
- Passport: Costa Rica, Guatemala and Ecuador.
- National ID: Panama, Ecuador and Guyana.
- Banking System: Costa Rica, Panama, Dominican Republic and Guatemala.
- Biometric Solutions: Costa Rica, Ecuador, El Salvador and Panama.
- Document digitalization: Central America, Panama and Dominican Republic.
- Public key infrastructure: Ecuador, Costa Rica and Panama.
SERTRACEN AT A GLANCE
