Identification with Service
The market of technological needs is demanding, dynamic, changing; because it does not get tired in obtaining a specific product, besides from the product itself it needs the service.
SERTRACEN, centers its attention in listening and observing the requirements of the customer, looking for the most appropriate solution, integrating and implementing all the necessary components until becoming responsible for all the operation and functionality of the solution offered. The sense of SERVICE which identifies SERTRACEN responds to this integration and this commitment of all the responsibility and operation.
Today, competitiveness in the private sector, forces the continuous search for differentiating strategies to win a position in the market, improve the product, and provide more and better quality services. In the public sector, government activities face the challenge of “Modernizing” their services and business systems to take corrective measures and even structural changes, mainly with respect to essential functions such a Public Security, Health, Justice, and Social Development.
For all that, the technological innovation being part of an integrated solution is the most appropriate tool for private companies as well as for the governments.
The integrated solutions offered by SERTRACEN necessarily take you to the development of a multidisciplinary work, where strategic, technological, organizational, and administrative matters converge. Therefore, the tasks to be performed associated to these matters cover an ample scope; the development of the solution with last generation technology, its training, installation, documentation, and maintenance of the operation of the service, including from the provision of the base hardware and software, to the human resources necessary to operate the solution in a framework with the most ample operating security.
To be a strategic partner for our customers is a role assumed by SERTRACEN. Our professionals work to design, develop, and operate advanced technology solutions which become a differential strategic tool that our customers need to achieve their business objectives.
SERTRACEN identifies the success of its customers as its own success.